If you’re going to go to Dubai or living in the UAE, you might be curious about using FaceTime, that is an Apple’s well-known video and audio calling app. Although FaceTime is popular among iPhone and iPad users globally, it has specific features in the UAE. Does Facetime work in Dubai? Facetime and other VoIP services faced issues similar to WhatsApp in the UAE because of regulations. The ban on VoIP services appeared to favor the telecom companies in the country, as they were concerned that apps like Facetime would provide free or cheaper calling options, impacting their profits. There were also concerns about the possible misuse of VoIP services for illegal or unethical purposes. Let Indubaimall explore what you should understand about Facetime using in Dubai.
Is it Possible that You Use Facetime in Dubai?
You might have this question “can we use Facetime in Dubai?” “Does Facetime work in Dubai” We should say yes, it is, but it may depend on your device setup. iPhones bought in the UAE have FaceTime enabled by default, making it easy to use. If your iPhone is from another region, you might need to make some changes for it to work. For the best experience, it’s best to activate your iPhone with a local carrier like Etisalat or du, which helps ensure all features, including FaceTime, function properly. Devices from outside the UAE may have some limitations, but local activation usually fixes these problems.

How to Use Facetime in Dubai?
The UAE government has placed limits on VoIP services, including FaceTime, making it unavailable for users. How to get FaceTime on UAE iPhone? Devices bought in Dubai or any other cities in UAE may be completely unable to use the app or may encounter issues. A reliable VPN can help bypass these restrictions. However, using a VPN to unblock VoIP apps can be illegal and may result in fines or jail time, so it’s wise to seek legal advice. Does FaceTime work in Dubai with VPN? If you make sure your that your VPN has strong encryption, good privacy policies, many servers, and can access restricted platforms, then Facetime works in Dubai.

Setting up Facetime in Dubai
The individuals who possess an iPhone or iPad acquired in Dubai, no additional configuration is necessary as FaceTime is pre-activated. However, if you have imported a device from another nation, consider the following recommendations in order to make sure that FaceTime operates effectively:
- Update to the Most Recent iOS Version: Keeping your device updated with the latest software can facilitate the activation of region-specific features.
- Utilize a Local SIM Card: Using a UAE-based SIM card to activate your iPhone typically enables FaceTime functionality.
- Verify Your Device Settings: Go to Settings > FaceTime to confirm that the application is enabled and correctly set up.
If this recommendation is ineffective, you may also contact your local telecommunications provider for further support.
Alternative to Facetime
As long as FaceTime is great for video and audio calls, there are other approved apps that work well in Dubai. Microsoft Teams, Zoom, and Google Meet are reliable alternatives for personal and professional communication, and they are easily accessible on Apple devices.

Why is FaceTime Banned in UAE and Dubai?
FaceTime doesn’t work in Dubai because the Telecom Regulatory Authority of the UAE limits access to certain internet services, including apps like FaceTime. So, if you try to use FaceTime in Dubai, you’ll see the message ‘An error occurred during activation.’ Apple users in Dubai and the UAE cannot use FaceTime. If you own an iPhone, MacBook, or iPad, you face restrictions. Apple Support states that FaceTime will be available when you travel outside the country. This forbidden Facetime in Dubai has some reasons as follows:
- In 2017, the UAE’s Telecommunications Regulatory Authority (TRA) banned FaceTime and other VoIP services like Skype and WhatsApp for calls, citing regulatory compliance as the reason.
- Another reason might be to support the UAE’s telecommunications companies, especially C’Me and BOTIM.
- One more reason could involve privacy and national security, as the UAE aims to oversee user activities and conversations for monitoring.
The TRA enforces the ban, impacting several VoIP apps like FaceTime, WhatsApp, and Skype. This has frustrated UAE residents who depend on these services to connect with family and friends overseas, leading many to use VPNs to bypass the restrictions.